LensCrafters is the one-stop shop with a wide variety of lenses and frames. LensCrafters has an eye doctor and lens-making laboratory together in one convenient location with optimal hours for the working population. At LensCrafters, you can get eyeglasses in about one hour. They have a reputation for delivering excellent quality service. The merchandise also has other conveniences, such as price tags to help customers comparison shop.
This service mentality, still the foundation of LensCrafters success today, stems from the company's unique corporate culture. As the company grew, LensCrafters defined the culture that brought it such success, and shared that philosophy with its associates. What developed was a Vision for the corporation, a Mission statement, and ten Core Values, which emphasize extraordinary customer service and associate satisfaction. |